Note: You must be a U.S. resident 18 years or older to register as a Member or use TRŪ Chocolate®.
UPDATING, DELETING, EDITING YOUR MEMBER INFORMATION
A Member can access, review and/or correct all of their personally identifiable information that was provided to us online. If a Member wishes to have their account deleted, the Member can send an email requesting the deletion to our contact page.
COOKIES AND WEB BEACONS
We also use “web beacons” in our HTML-based emails to let us know which emails have been open by recipients. This allows us to track the effectiveness of certain communications as well as the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please contact customer support to unsubscribe.
If you visit our site to read or download information on our pages, we collect and store the following information about you:
1. The date and time you access our site
2. The HTTP header of your requests
3. Your anonymized IP address
4. Entered calculations
Google Adsense and the DoubleClick DART Cookie
If you identify yourself by sending us an e-mail containing personal information, then the information collected will be solely used to respond to your message.
The information collected is for statistical purposes. TRŪ Chocolate® may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, TRŪ Chocolate® uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
TRŪ Chocolate® will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
TRŪ Chocolate® sometimes includes notices of sweepstakes or other promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you’re a winner). In addition, we may participate in internet related promotions sponsored by third parties. In these instances, if you are a participant in such promotions, we may provide certain personally identifiable information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor TRŪ Chocolate®’s privacy and security policies in the way this information is handled.
From time to time, TRŪ Chocolate® may also conduct questionnaires and surveys and we may contact you via email, postal mail or phone. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.
THIRD PARTIES SERVICE PROVIDERS
TRŪ Chocolate® sometimes employs other companies and individuals to perform services for us. For example, we hire agencies to help administer consumer promotions, to analyze data, to fulfill orders you place, and to provide customer service. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor Tru’s privacy and security policies in the way this information is handled.
TRŪ Chocolate® takes your privacy and security seriously. For this reason we have established security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees, contractors and other third parties.
Please feel confident that we employ the most advanced technology for protecting your transaction information.
1. At TRŪ Chocolate® we ensure a secure server ordering process.
2. To make purchases online at TRŪ Chocolate®, you must allow your computer to accept “cookies” if it asks. Computer “cookies” are safe and are simply the best way for us to offer you the most enjoyable and hassle-free online shopping environment.